AGE International ltd. – Berlin

General Terms and Conditions – AGB

Version 03.02.2025

§1 General, scope of application of the GTC

1.1 All deliveries and services of AGE International GmbH (hereinafter referred to as AGE) shall be provided exclusively on the basis of the following General Terms and Conditions in the version valid at the time of the order. On websites in connection with ordering at and deliveries of goods by AGE, the terms and conditions listed there are part of these GTC. Unless expressly agreed in writing, deviating terms and conditions shall not apply. For services in tourism additional and special terms apply and are accordingly published to clients making use of our services in this regard.

1.2 Customers within the meaning of these Terms and Conditions are both consumers and entrepreneurs. Consumers within the meaning of the Terms and Conditions are natural persons who conclude contracts for a purpose that can predominantly be attributed neither to their commercial nor their professional activity. Entrepreneurs within the meaning of the Terms and Conditions are natural or legal persons or partnerships with legal capacity who, when concluding a contract with AGE, are acting in the exercise of their commercial or independent professional activity.

§2 Conclusion of contract, conclusion of the contract in the online shop

2.1 The offers in our own online store or on third-party platforms on which we appear as a provider under our own name constitute a binding offer to you to conclude the contract with us. You can accept this offer by placing an order. The contract is concluded when you send your order to us.

2.2 If minors enter into legal transactions without the required consent of their legal representative, these are invalid in accordance with §3 111 of the German Civil Code and will be rejected by us immediately.

The sale of products containing spirits (spirits, including mixed drinks containing spirits and tobacco products) to children and young people under the age of 18 is prohibited. Their consumption by under 18s is also prohibited. Other alcoholic products (beer, wine, sparkling wine, also: mixed drinks and tobacco products) may not be sold to children and young people under the age of 16. By sending your order to us, you assure us that you are of legal age. Proof of age must be provided by sending us a copy of your identity card by e-mail.

2.3 For orders placed in our own online shop or via AGE’s own direct offers on third-party platforms, the contract is concluded with:

AGE International GmbH, Landsberger Allee 2, 10249 Berlin, USt.-ID-Nr.: DE242821925

Phone +49 (30) 863 2068 0 / e-mail: info@age-international.com

2.4 AGE shall not bear any liability or obligations for additional contractual terms and conditions of third-party platforms on which AGE offers its products but which are not directly and immediately related to AGE’s own services and deliveries. This applies in particular to possible obligations to open customer accounts with these third-party platforms, related cost-incurring obligations and other contractual obligations entered into independently by the customer.

§3 Storage of the contract text when using the online shop

3.1 We store your order and the order data entered. We will send you an order confirmation with all order data by e-mail. You also have the option of printing out both the order and the General Terms and Conditions before sending the order to us. We also refer you to the information on data protection on our website.

3.2 When ordering our services and products on third-party platforms, the conditions and information of these providers also apply. AGE has no influence on these and expressly refers to the details, terms and conditions and information of these third-party platforms.

§4 Prices and shipping/delivery costs

Prices for services and goods and shipping/delivery costs shall apply in accordance with the offers published by AGE on its own website and online shop or in accordance with the information provided by AGE on third-party platforms on which AGE acts as a direct seller or in accordance with the contractually regulated agreements based on specific offers and price lists for services or goods.

4.1 Taxes and customs duties

For delivery in Germany and Austria taxes are included for direct consumers when ordering from our spirits distribution. For business customers based on net prices, VAT is generally not included.

For all deliveries of goods abroad, the legally binding customs clearance, payment of applicable fees and import duties is the responsibility of the customer placing the order in both cases, private customers and business customers. AGE shall not be liable for customs clearance or customs restrictions; the customer shall be responsible for investigating the applicable official regulations.

§5 Right of withdrawal for consumers

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession.

5.1 Cancellation policy – right of withdrawal

As a consumer you have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise the right to cancel, you must inform us (AGE International GmbH, Landsberger Allee 2, 10249 Berlin, Phone +49 (30) 863 2068 0 / e-mail: info@age-international.com) of your decision to cancel this contract by a clear statement (letter or e-mail). A sample withdrawal form, which is not mandatory, can be found on our website at https://age-international.com/withdrawal .
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

5.2 Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. A refund will not be made until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods, or if the goods are in perfect condition but have already been opened and used by you for consumption.

§6 Terms of delivery

6.1 Separate terms of delivery apply to our spirits sales; these can be viewed on the sales department’s own website at www.age-distribution.com .

6.2 Other goods and products shall be dispatched or delivered in accordance with the terms and conditions specified in the respective offer. In the case of direct offers from AGE on third-party platforms, the terms of delivery specified there shall apply.

6.3 Delivery shall be made from our warehouse to the agreed delivery address as specified by the customer.

6.4 If an agreed performance date is delayed due to circumstances for which we are not responsible because we have not been supplied, not supplied on time or not supplied properly despite proper congruent coverage, our deadlines shall be extended accordingly. If we have duly informed the customer of the impediment to performance and if it is not only of a temporary nature, we shall be entitled to withdraw from the part of the contract not yet fulfilled in whole or in part. The customer’s statutory claims shall otherwise remain unaffected.

§7 Terms of payment

7.1 Payment for purchases on our own sales webshop at age-distribution.com can be made either by Klarna, by instant bank transfer or by advance payment by bank transfer. We reserve the right to exclude individual payment methods. If you choose to pay in advance, we will provide you with our bank details in the order confirmation. The invoice amount must be transferred to our account within 5 days.

7.2 Payment for purchases via our direct presence on third-party platforms shall be made in accordance with the information and conditions of these third-party platforms.

7.3 If you are a consumer, interest of 5% above the prime rate shall be charged on the purchase price during the period of default. If you are not a consumer, the interest rate during the period of default is 8% above the prime rate. We reserve the right to prove and claim higher damages caused by default.

§8 Conclusion of contract, conclusion of the contract for commercial customers

A contract is concluded with our written confirmation of the order by the commercial customer. The order can only be placed in writing, whereby e-mail is expressly recognized as written communication.

§9 Payment and delivery conditions for commercial customers

9.1 Delivery is normally only made after receipt of payment of the invoice for the order placed. Exceptions to this are different conditions for major customers with an agreed minimum purchase of goods set out in a binding framework agreement for this purpose.

9.2 Delivery shall be made from our warehouse to the agreed delivery address.

9.3 If an agreed performance date is delayed due to circumstances for which we are not responsible because we have not been supplied, not supplied on time or not supplied properly despite proper congruent coverage, our deadlines shall be extended accordingly. If we have duly informed the customer of the impediment to performance and if it is not only of a temporary nature, we shall be entitled to withdraw from the part of the contract not yet fulfilled in whole or in part. The customer’s statutory claims shall otherwise remain unaffected.

§10 Framework agreements and prices for commercial customers

Commercial customers have the option of agreeing applicable prices and delivery conditions via a framework agreement for the delivery of our goods. These are based on the trading volume to be agreed. The prices and delivery costs applicable to commercial customers are net prices plus the VAT applicable at the time of delivery.

§11 Warranty and liability

11.1 The warranty is provided in accordance with the statutory provisions.

11.2 The customer is requested to complain to the deliverer about delivered goods with

obvious transportation to complain to the deliverer and inform the seller of this.
If the customer fails to do so, this shall have no effect whatsoever on the customer’s provable
legal or contractual claims for defects.

§12 Force majeure

In the event of force majeure, our delivery or performance obligations shall be suspended; if there is a significant change in the circumstances existing at the time of conclusion of the contract, we shall be entitled to withdraw from the contract and customer payments made for deliveries that have been canceled shall be refunded. The same applies in the event of energy or raw material shortages, labor disputes, official decrees or unforeseeable traffic or operational disruptions. If subcontractors or vicarious agents do not supply us, do not supply us on time or do not supply us properly for the aforementioned reasons, Section 6 (3) and (4) shall apply accordingly for customers in the online store and Section 9 (2) and (3) for commercial customers.

12.1 Force majeure includes, in particular, events such as natural disasters (hurricanes, earthquakes or floods), epidemics, wars and political unrest, epidemics and pan-epidemics.

12.2 If the customer requests a withdrawal from the purchase contract on the grounds of force majeure, we will examine this accordingly and, if appropriate, also guarantee a refund of payments already made. However, we reserve the right to invoice any administrative or operational costs already incurred in connection with this purchase contract if we are able to deliver at that time.

§13 Retention of title

The delivered goods remain our property until full payment has been made.

§14 Customer service

If you have any questions, complaints or claims, you can reach our customer service on normal working days with the exception of public holidays and weekends, Monday to Thursday from 10:00 to 16:00 and Friday 10:00 to 14:00 on the telephone number +49 (30) 863 2068 0 and by e-mail: info@age-international.com .

§15 Legal system, place of jurisdiction

11.1 German law shall apply by exclusion of the UN Convention on Contracts for the International Sale of Goods.

11.2 In the case of customers who conclude the contract for a purpose that cannot be attributed primarily to their professional or commercial activity (consumers), this choice of law shall only apply insofar as it does not deprive the customer of the right to terminate the contract due to mandatory provisions of the law of the country in which he has his habitual residence.

11.3 The place of jurisdiction for all disputes arising from the contractual relationship with commercial customers is Berlin.

§16 Miscellaneous

If one or more provisions of these GTC are invalid, the remainder of the contract shall remain valid. Insofar as the provisions are invalid, the content of the contract shall be governed by the statutory provisions.

§17 Alternative dispute resolution pursuant to Art. 14 para. 1 ODR-VO and § 36 VSBG:

The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr/ . Consumers have the option of using this platform to resolve their disputes. We are generally prepared to participate in an out-of-court dispute resolution procedure.

§18 Dispute resolution through mediation

AGE is open to dispute resolution by a certified mediator, subject to mutual consent.

Berlin, 03.02.2025